User Research

User research is essential to your success of building products and growing businesses.

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We helped these teams and more with user research

Why us

Why do you need user research?

User research focuses on understanding peoples’ goals, problems, needs and beliefs. Insights from user research help companies create better experiences, and deliver greater business values.

Target the right audience

Identify the right problems, desires and beliefs of your customers

Convert leads to customers better

Increase retention and revenue

Build your community better

Increase brand loyalty

Who is customer research for?

User research is the secret sauce for marketers and founders for leveling up their customer acquisition, retention, and monetization game — regardless of the business model.

Early-stage startups who are validating ideas

Startups are working on product-market fit

Hyper-growth companies who are redefining their growth strategy

Companies that are launching new products

Companies are expanding to new markets / segments

How we can help you

Our Process

Pick your ideal customer profile

For this stage, we will have a 1-hour workshop with you (and/or your sales, marketing team) to define your Ideal Customer Profile (ICP), and choose the customer segments you want to understand better.

1

podcast

2

Conduct research

The scope of work depends on the stage of your product and goals.
‍Social listening and research

Customer interview: We interview 2–3 people to have in-depth insights about their problems, desires, and uncertainty related to your product.

Market research & trend research

Competitor analysis

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Findings & Planning

Our findings and recommendation for strategy will be presented in reports (documents) and executive summary.
We build 2 - 3 buyer personas and develop a strategy (how and when to approach these buyer personas)

3

A few words from our previous happy clients

Farm-to-table vegan typewriter, glossier butcher pickled quinoa man braid big mood deep house mixtape enamel pin turmeric poke.

“There have been immediate results, mainly in our user growth. ”

Customer image

Ikka Salo

COO, Tesseract

"They were really striving to delivering the best results. They really helped us refine our growth strategy."

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Ava Wright

CEO, AreTheyHappy SaaS

"...good skills in managing growth tasks, good reporting and have the ability to grow users and give me a lot of good insights..."

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Thai Tran

CEO, Hei AI

"..Helped us understand well of our customers when we plan to develop a new line of our travel app.."

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Vipul Kumar

CEO, Uptriply

Pricing

Our customer research projects typical cost between $3500 to $6000. Let's discuss more in details.

We work a lot with the most innovative, and popular stacks that are loved by startups.

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