
If you've run B2B account-based marketing (ABM) campaigns, you know the challenge: How do you identify which accounts are worth pursuing? Which ones are genuinely ready to buy versus those just browsing your content?
The answer lies in strategic lead scoring—and HubSpot is about to make it significantly more powerful.
HubSpot is launching a comprehensive new lead scoring tool, with the legacy system being phased out by August 31, 2025. This isn't just another software update; it's a game-changing opportunity for B2B companies to identify and prioritize their highest-value accounts with unprecedented precision.
Effective lead scoring transforms guesswork into data-driven decision making. When combined with ABM strategies, it becomes your competitive advantage for focusing efforts where they'll generate the highest ROI.
In this guide, we'll walk through proven HubSpot lead scoring best practices that drive ABM success.
Understanding HubSpot Lead Scoring for ABM
At its core, HubSpot lead scoring assigns point values to prospects based on their behaviors and characteristics. A prospect visits your pricing page? They earn points. Downloads a case study? More points added.
However, ABM lead scoring operates differently from traditional lead scoring. Instead of evaluating individual leads in isolation, you're scoring entire accounts by tracking how multiple stakeholders from the same organization interact with your brand, building a comprehensive picture of that account's purchase readiness.
What's New in HubSpot's Lead Scoring Tool
The updated HubSpot lead scoring system introduces several powerful features:
- Score Decay: Automatically reduces scores when accounts become inactive, keeping your data current
- Reset Capabilities: Allows fresh starts when account circumstances change
- Enhanced Insights: Provides clear visibility into score drivers and historical changes
- Improved Accuracy: Better algorithms for more predictive scoring
Important Timeline: The legacy system will be discontinued on August 31, 2025. Organizations currently using the old system should begin planning their transition immediately to avoid disruption.
HubSpot Lead Scoring Best Practices for B2B
1. Create Dedicated MQL Lists for ABM Accounts
One of the most effective strategies is establishing separate Marketing Qualified Lead (MQL) lists specifically for target accounts. These high-value prospects require differentiated treatment and accelerated processes.
Implementation Steps:
- Identify actions that indicate serious buying intent from target accounts (demo requests, enterprise guide downloads, pricing page visits)
- Create automated workflows that immediately update lifecycle stages when these actions occur
- Set up instant notifications to sales representatives when target accounts show engagement spikes
- Establish priority routing to ensure your best sales talent handles top-tier accounts
Speed is critical in B2B sales. Automation ensures you engage prospects while their interest peaks.
2. Implement Smart Scoring Ranges
Many organizations overcomplicate scoring by assigning excessive point values—100 points for an ebook download, 500 for webinar attendance. This approach creates confusion and management complexity.
Recommended Approach:
- Use a simple 1-5 point scale for most interactions
- Distribute points across multiple touchpoints rather than front-loading single actions
- Example progression: 1 point for single page visit, 2 points for multiple pages, 3 points for blog engagement, etc.
Why This Works: A prospect who visits your site five times and reads multiple blog posts demonstrates higher engagement than someone who downloads one asset and disappears. Your scoring should reflect this sustained interest pattern.
3. Leverage Negative Scoring Attributes
Not every interaction signals buying intent. Negative scoring helps filter out poor-fit accounts, protecting your sales team from pursuing dead-end opportunities.
Consider Deducting Points For:
- Email bounces and unsubscribes
- Companies outside target size or industry parameters
- Competitor research activity
- Job seekers downloading recruitment-related content
- Repeatedly visiting career pages instead of product pages
This filtering mechanism automatically identifies and deprioritizes accounts with low conversion probability.
4. Utilize Score Decay and Reset Features
B2B sales cycles are notoriously long. An account showing high engagement six months ago might have shifted priorities, changed personnel, or selected alternative solutions.
Score Decay Strategy:
- Align decay timelines with your typical sales cycle length
- If your average deal cycle is six months, consider starting decay after three months of inactivity
- Gradually reduce scores rather than dramatic drops to account for natural buying cycle fluctuations
Reset Triggers:
- Key contact departures
- Major organizational changes
- New product launches affecting buying criteria
- Significant industry shifts impacting requirements
These features ensure your scoring reflects current reality rather than historical data.
Advanced ABM Scoring Strategies
Intent Data Integration
Third-party intent data provides insights into prospect research activities across the web, essentially giving you visibility into their evaluation process beyond your owned channels.
Key Intent Signals to Track:
- Product research frequency and depth
- Competitor comparison activities
- Pricing information consumption
- Multiple stakeholder engagement from the same account
- Solution category investigation patterns
Integration Best Practices: Combine first-party website behavior with third-party intent signals. An account where five stakeholders visit your pricing page within a week, while also researching your product category extensively, represents a high-priority opportunity.
Account-Based Scoring Models
In ABM, you're evaluating entire organizations, not individual contacts. This requires aggregating engagement across multiple stakeholders to generate comprehensive account health scores.
Stakeholder Weighting Strategy:
- C-level engagement: 5x multiplier
- VP-level interaction: 3x multiplier
- Director-level activity: 2x multiplier
- Individual contributor actions: 1x standard scoring
Buying Committee Tracking: Monitor engagement across functional areas. Simultaneous activity from IT, Finance, and Operations stakeholders indicates serious evaluation and internal alignment—a strong conversion predictor.
Predictive Scoring Elements
The most effective scoring models learn from historical success patterns. Analyze your closed-won deals from the past 12-18 months to identify consistent behavioral indicators.
Analysis Framework:
- What specific actions did converting accounts take?
- How long was their engagement period before purchase?
- Which content types correlated with highest conversion rates?
- What engagement patterns distinguished winners from lost opportunities?
Continuous Optimization: Review scoring model performance quarterly. If high-scoring accounts aren't converting at expected rates, recalibrate your criteria based on recent data trends.
Implementation and Optimization
Setting Up Your Scoring Model
Pre-Implementation Research:
- Analyze current conversion data to identify success patterns
- Interview sales team members about lead quality indicators
- Map your best customers' pre-purchase journey behaviors
- Define criteria aligned with specific ABM objectives
Testing Protocol: Before launching your model, validate it against historical data. Would your scoring system have correctly identified your most valuable accounts? This validation prevents costly missteps and builds confidence in your approach.
Workflow and Automation Updates
Your scoring model only delivers value when it triggers appropriate actions automatically.
Essential Automations:
- MQL Threshold Alerts: Instant sales notifications when accounts reach qualification scores
- Decay-Based Re-engagement: Marketing campaigns triggered by declining scores
- Multi-stakeholder Alerts: Special notifications when multiple contacts from target accounts show simultaneous engagement
- Priority Routing: Ensure high-scoring target accounts reach your most skilled sales representatives
Reporting and Continuous Improvement
Key Performance Metrics:
- Conversion rates by score tier
- MQL to opportunity conversion time
- Sales acceptance rates for scored leads
- Revenue attribution by score range
- Score accuracy over time
Optimization Process:
- Monthly sales team feedback sessions
- Quarterly scoring model performance reviews
- Win/loss analysis integration to refine criteria
- Regular recalibration based on market changes
Create feedback loops that capture deal outcomes. Understanding why opportunities win or lose provides crucial insights for scoring refinement. You might discover that webinar attendance is more predictive than initially assumed, or that certain industries convert despite lower engagement scores.
Conclusion
Effective HubSpot lead scoring transforms ABM from intuition-based to intelligence-driven. The new Lead Scoring Tool launching in 2025 provides unprecedented capabilities for identifying and prioritizing your highest-value opportunities.
Action Items:
- Immediate: If you're using the legacy system, begin planning your migration before the August 31, 2025 deadline
- Short-term: Implement the best practices outlined above to maximize your new system's effectiveness
- Ongoing: Establish regular optimization cycles to maintain scoring accuracy
Your ABM success depends on focusing resources where they'll generate maximum impact. With strategic HubSpot lead scoring, you'll know exactly where that is.
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